Frequently Asked Questions (FAQ)

Orders & Shipping

Where do you ship?

We currently only ship to the U.S. Shipping times and costs vary based on your location.

How long does shipping take?

Most orders are processed within 2-5 business days. Shipping times depend on your location:

• U.S. orders: 10-14 business days

Do you offer free shipping?

We occasionally offer free shipping promotions. Follow us on social media or subscribe to our newsletter to stay updated!

Can I track my order?

Yes! Once your order ships, you’ll receive a tracking number via email.

Products & Sizing

How do your products fit?

Our apparel runs true to size, but for an oversized or looser fit, consider sizing up. Each product page includes a sizing chart to help you find the perfect fit.

What materials do you use?

We prioritize sustainable and high-quality materials, including organic cotton for our premium line. Full fabric details are listed on each product page.

Are your products ethically made?

Yes! We work with on-demand print partners that uphold ethical labor practices and minimize waste.

Returns & Exchanges

What is your return policy?

We accept returns or exchanges within 14 days of delivery for unused, unworn items. Since our products are printed on demand, we cannot accept returns for buyer’s remorse.

I received a damaged or incorrect item. What should I do?

We’ll make it right! Contact us at [your email] within 7 days of receiving your order with photos of the issue, and we’ll send a replacement.

Can I cancel or modify my order after placing it?

Since we print on demand, orders are processed quickly. If you need to make changes, contact us within 24 hours of placing your order.

Payments & Discounts

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay.

Do you offer discounts or promo codes?

Yes! Sign up for our newsletter or follow us on social media for exclusive discounts and limited-time promotions.

Miscellaneous

Can I request a custom design?

At this time, we do not offer custom designs, but we love feedback! Drop us a message with ideas you’d like to see in future drops.

How can I contact customer support?

Email us at [your email], and we’ll get back to you within 24-48 hours.